ReflexAI 2024 Impact Report

It has been quite a year at ReflexAI. The 2024 ReflexAI Impact Report reflects on a year of growth, innovation, and meaningful impact made possible through collaboration with customers, partners, and industry leaders. We look forward to 2025 and the growth to come.

Incorporating AI Roleplays into Clinical Training: A Guide for Clinical Educators

Incorporating roleplays into the clinical curriculum offers a solution that blends technology and pedagogy, empowering students with the skills they need to excel in clinical interactions.

Leveraging AI to Empower Care Coordinators 

In a field where communication and coordination are paramount, care coordinators need reliable tools and strategies to support them in their mission to improve patient outcomes.

call center quality assurance

Choosing the Right Contact Center QA Platform

Delivering an outstanding experience isn’t just about having good a good team; it’s about maintaining consistency, identifying issues early, and providing continuous feedback. That’s where quality assurance, or QA, becomes critical.

Sales leader explaining process to team

Unlocking Sales Team Training Excellence: How the Best Sales Teams Drive Better Results

Whether they’re closing deals, nurturing relationships, or handling complex negotiations, sales professionals operate in environments where the right skills make all the difference.

customer service rep taking a call

Empowering Customer Service Teams: How ReflexAI Transforms Difficult Interactions into Exceptional Outcomes

ReflexAI transforms how teams prepare for and manage difficult conversations, ensuring better outcomes for customers and businesses.

man looking at a computer

Choosing the Right Training Roleplay Platform for Your Organization

Not all solutions are created equal. Choosing the right platform requires carefully balancing strategic thinking, practical considerations, and alignment with your organization’s unique goals.

Insights From the Behavioral Health Tech Conference: Shaping the Future

The Behavioral Health Tech Conference brought together a dynamic community of thought leaders and innovators from across the behavioral health landscape to tackle today’s most pressing challenges.

Celebrating Veterans Day and Reflecting on HomeTeam’s Anniversary

On Veterans Day 2023, ReflexAI launched HomeTeam, the innovative training tool designed specifically for the Veteran community. HomeTeam’s goal is to enable any Veteran to support another Veteran experiencing a mental health challenge.