News, insights & resources

Delivering an outstanding experience isn’t just about having good a good team; it’s about maintaining consistency, identifying issues early, and providing continuous feedback. That’s where quality assurance, or QA, becomes critical.

Whether they’re closing deals, nurturing relationships, or handling complex negotiations, sales professionals operate in environments where the right skills make all the difference.

ReflexAI transforms how teams prepare for and manage difficult conversations, ensuring better outcomes for customers and businesses.

Not all solutions are created equal. Choosing the right platform requires carefully balancing strategic thinking, practical considerations, and alignment with your organization’s unique goals.

The Behavioral Health Tech Conference brought together a dynamic community of thought leaders and innovators from across the behavioral health landscape to tackle today’s most pressing challenges.

On Veterans Day 2023, ReflexAI launched HomeTeam, the innovative training tool designed specifically for the Veteran community. HomeTeam’s goal is to enable any Veteran to support another Veteran experiencing a mental health challenge.

We saw this lack of fit in two areas: training and quality assurance. Within training, we found an abundance of LMS platforms but no tools that could provide the real-world practice our trainees deserved.

We saw this lack of fit in two areas: training and quality assurance. Within training, we found an abundance of LMS platforms but no tools that could provide the real-world practice our trainees deserved.

In honor of 988 Day, we asked leaders at crisis centers across the country to share their insights on the life-saving work that their teams do every day. In this piece, we’re honored to highlight the perspectives of individuals with deep experience and passion for crisis support.