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Can AI genuinely make a difference in crisis intervention and mental health? In this powerful SXSW 2025 session, four industry leaders discuss real-world applications of generative AI in veteran mental health, suicide prevention, and addiction services.

It’s ironic that AI, which has the potential to cause a crisis for companies and organizations, can also help them prepare for and manage a variety of crisis situations that are faced by government agencies and the private sector.

“Generative AI transforms how organizations approach training and development, offering new ways to create, deliver, and refine learning experiences at scale.”

Today, delivering a positive and seamless customer experience is more critical than ever for retail success. Customer service teams are the front line of this effort, and their ability to handle complex and diverse scenarios.

As the healthcare industry evolves, organisations are realising that a strong reputation isn’t just about visibility and medical expertise – it’s about delivering a consistent, positive experience for patients at every touchpoint. 

For United Way of Connecticut, every call to their 211 and 988 lines represents an opportunity to provide life-changing support. Responders must be ready to handle a wide range of complex situations and do so with precision.

It has been quite a year at ReflexAI. The 2024 ReflexAI Impact Report reflects on a year of growth, innovation, and meaningful impact made possible through collaboration with customers, partners, and industry leaders. We look forward to 2025 and the growth to come.

Incorporating roleplays into the clinical curriculum offers a solution that blends technology and pedagogy, empowering students with the skills they need to excel in clinical interactions.

In a field where communication and coordination are paramount, care coordinators need reliable tools and strategies to support them in their mission to improve patient outcomes.